Can I return my order?

Because all MINI NIUNIU pieces are made to order, we do not accept returns or exchanges for non-quality reasons. If your item arrives damaged, defective, or incorrect, please email customerservice@mininiuniu.com within 5 days of delivery with your order number, clear photos/videos, and—if available—your unboxing video. Once verified, we will arrange a replacement or refund.

How long does it take to ship my order?

Each product is handcrafted after confirmation. Your order will ship within 7 business days after the order is confirmed for production. You will receive tracking details by email when it ships.

Can I change or cancel my order?

You can modify or cancel your order before production is confirmed—typically within 24 hours after purchase. Once production begins, the order cannot be changed or canceled. If a cancellation is approved, your payment will be refunded to the original method within 3–5 business days (your bank may take extra time to post it).

My package was lost, damaged, or delayed in transit. What should I do?

Transit issues are not covered by our return/refund policy. If you purchased SEEL’s Worry-Free Delivery at checkout, submit a claim via the link in your order confirmation email—SEEL will handle compensation or replacement according to its terms. If you did not purchase SEEL protection, we can assist you in contacting the carrier to investigate, but MINI NIUNIU is not responsible for compensation related to carrier delays, loss, or damage.

Which items are non-returnable?

Customized or made-to-order products are non-returnable and non-exchangeable. Please review all order details carefully before checkout.

How are refunds processed?

If a cancellation or quality-issue return is approved, we will refund to your original payment method within 3–5 business days after processing. Your bank or card issuer may need additional time to post the refund.

How Pet Objects Become Part of Your Home Aesthetic

We often talk about home aesthetics as if it’s something fragile—something that must be protected from clutter, daily stress, and especially, from the random plastic objects that seem to multiply the moment a pet enters your life.

But the truth is:
Your home doesn’t have to lose its style because you have a pet. Pet objects can be part of your home aesthetic—if they are designed with intention.

1. When Design Meets Daily Life

Most pet bowls are designed with only one question in mind: “Is it functional?” But functionality alone can easily clash with the rest of the room. A lightweight, brightly colored plastic bowl placed in a warm-toned living room breaks the harmony instantly.

Design matters.
Proportion matters.
Materials matter.

When an object respects the visual language of your home, it blends in naturally— even when it’s meant for a furry family member.

2. The Visual Logic of a Beautiful Space

Every home has its own rhythm:

the softness of a sofa fabric
the weight of wood grain
the matte finish of stone
the calmness of neutral tones

A well-designed pet object should continue that rhythm, not interrupt it. That’s why weight, texture, finish, silhouette—all become part of the design logic.

A pet bowl that carries the stability of stone or the quiet glow of porcelain doesn’t just serve a purpose; it becomes part of the room.

3. More Than an Object—A Presence

A beautifully made pet bowl, placed in the right corner, can look like a piece of quiet sculpture. It doesn’t shout for attention. It simply belongs.

When objects are crafted with care, they bring a certain presence to the room— something warm, grounded, and sincere.

And this presence subtly tells your guests: “This is a home full of love, thoughtfulness, and a sense of beauty.”

4. Choosing Pieces That Elevate Your Home

So what should you look for?

Colors that echo your home palette
Natural or natural-feeling materials
Soft edges and timeless silhouettes
A sense of weight that feels stable, calm, and intentional

These are not luxuries— they are details that reflect how much your home matters to you, and how much your pet matters within that home.

5. A Home Where Pets Belong, Beautifully

We believe pet objects should be designed with the same level of sincerity and aesthetic sensitivity as any piece of home décor.

Because when your pet drinks water, rests, or simply exists in the space, their world becomes part of yours. And every detail in your home deserves to reflect that harmony.